Work completed. Invoice still unsent.
Jobs are finished, but the invoice waits until someone has time to pull the details together. That delay pushes payment further out.
Back-office support for service businesses
Good work shouldn't get buried in paperwork.
Invoices sitting unfinished. Customers who need a follow-up. Job details scattered across texts, emails, and notebooks. We take the recurring admin off your plate so the work doesn't pile up behind you.
Practical support. Real people. We work inside the systems you already use.
Your back office, in order
Handled
The details are moving.
A few of the things we can take off your list.
Invoices sentCompleted jobs turned into bills✓
Payment follow-upsPast-due accounts aren't forgotten✓
Job paperwork organizedDocuments easy to find when needed✓
Loose ends followed throughRoutine admin doesn't sit untouched✓
3 hrsa week returned
in one client engagement
in one client engagement
Built around service businesses
HVACPlumbingElectricalCommercial CleaningAuto & Fleet
The everyday bottleneck
It's not the work that's slowing you down.
It's everything that comes after it. The admin is repetitive, important, and easy to put off when customers and crews need your attention.
Overdue accounts keep slipping.
You know who owes you money. Finding the time to send reminders, check replies, and follow up again is another matter.
Small tasks become a second job.
Work orders, receipts, vendor forms, and service records pile up across systems and inboxes.
What we take off your plate
More follow-through. Less back-office drag.
We work inside the tools you already use. First, we figure out which recurring tasks eat your time. Then we agree on handoffs, access, and approval points—and take it from there.
Talk about your admin workload ↗Invoicing & accounts receivable
Pull details from completed jobs and send invoices out. Track aging balances, send payment reminders, and flag the accounts that need you to step in.
Job & service paperwork
Keep work orders, job photos, service records, customer documents, and closeout paperwork where they belong—easy to find when you need them.
Customer & vendor follow-through
Handle routine document requests, chase down missing info, and keep open items from getting buried in an inbox.
Accounts payable & paperwork tracking
Organize vendor invoices and receipts. Track due dates and credits, prep what needs approval, and keep a clear picture of what's outstanding.
Recurring records & renewals
Track expiring documents, employee and equipment records, routine forms, and renewal dates—and nudge the right person before something slips.
The admin task that's specific to your business
Every operation has its own friction. We can build a workflow around how you actually work—no off-the-shelf package.
A real-world example
Getting invoices out—and money back in.
For a local plumbing business, the problem wasn't a lack of work. It was finding the time to bill for it—and stay on top of unpaid invoices.
“
Martin's Plumbing · Westport
Martin was losing up to three hours a week to invoicing and collections. We took that off his plate, caught up on delayed invoices, and followed through on outstanding accounts—so he got paid for work he'd already done.
3 hrsof admin time per week that had been going to invoicing and collections
Back on trackDelayed invoices addressed and overdue accounts followed up
Martin's Plumbing
Plumbing contractor · Westport
A straightforward process
Start with the headache. Not a software overhaul.
No complicated implementation or giant package to buy. We begin with one conversation about what keeps getting pushed to the bottom of your list.
Show us the bottleneck
Tell us which paperwork, follow-ups, or recurring admin tasks are taking up time or holding things up.
Agree on the workflow
We map out the steps, systems, access, and decisions that need your approval. You stay in control of sensitive actions.
We keep it moving
We handle the agreed work, keep you in the loop, and flag anything that needs your call—instead of letting it sit.
A sensible fit
Support that fits the workload.
Not every business needs the same level of help. We shape the engagement around your job volume, paperwork load, systems, and how much you want off your plate. You'll know what's included before we start.
Engagements areCustomized to your needsGet a clear scope ↗
The people behind the work
People you'll actually talk to.
You'll know who you're working with—and who to call when something needs attention.
NS
Nik S.
Head of Operations
LM
Luke M.
Head of Sales
A few practical questions
Good to know before we talk.
We keep the arrangement straightforward and define responsibilities before work starts.
Do we need to switch software?
No. We work inside the systems you already use whenever we can. The point is to take work off your plate, not sell you new software.
Can you contact customers about unpaid invoices?
Yes. We can prepare and send agreed reminders, track responses, and escalate disputes or sensitive situations to you. The tone, timing, and boundaries are agreed in advance.
How do you handle access to business information?
We sort out the systems and permissions the work requires before we start. Anything sensitive—payments, adjustments, commitments—stays with you unless you explicitly hand it over.
Is this only for plumbing and HVAC companies?
No. We work around the administrative needs of service businesses, including plumbing, HVAC, electrical, commercial cleaning, auto repair, and fleet maintenance operations.
How much does it cost?
Depends on volume and complexity. We figure out what you actually need handled, then put together a scope and monthly price that fits. You don't have to commit to a big package to start a conversation.